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Nu u medspa/axiology aesthetics Support Ticket - Schaumburg, Illinois - Deposit for smart lipo

Nu u medspa/axiology aesthetics Support Ticket - Schaumburg, Illinois

Deposit for smart lipo - Smart lipo

Created By: Nikkismith26's Picture Nikkismith26 Last Reply: 's Picture
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Smart lipo

My name is Dominique smith and Nu u medspa has been a complete rip off. My original scheduled appointment date was on 6/10/2011 at the Schaumburg office, Chrissy called me at 12:00pm to inform me that my appt has to be rescheduled, she called on 6/09/2011 a day before my procedure, by this time I had already paid for my hotel and requested the 10th off from work. They rescheduled me for 07/25/2011 at 1200 noon. I went for my rescheduled appt. The MD informed me that I was over the weight requirement and this procedure wan't be safe for be d/t me being over the weight limit. No one never told me that there was a requirement for this procedure. I spoke with Chrissy at the schaumburg office she told me when I asked for a refund that they don't do refunds and that they can jus put my down payment towards something else! Omg is she serious??? No I want my 2600 dollars back that I put down for my smart lipo procedure nothing else! I also spoke with Linda at the call center her attitude was extremely poor and unprofessional, she said I sent Dan an email, I asked for dan's direct number Linda said he does not have a direct number! I said u mean to tell me Dan does not have a direct line?? Sounds kinda funny huh?? So I guess Chrissy was informing me that I wouldn't get my deposit back? Even though I didn't receive any services?? That's crazy I demand my 2600 dollar deposit and that's not including the 20 dollars I over paid to Angela and she acted like she had no idea plus the days I requested off to go back and fourth on my gas to find out I couldn't receive the services that you all promised. Oh yea and not to mention I paid 90 dollars for compression sleeves that I can't use.. This is a nightmare you all are liars and push overs!!!


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